Orders and acceptance
An order is an offer to buy. We accept it when we dispatch the goods. If an item is out of stock, mispriced due to a technical error, or we cannot deliver to your address, we cancel the order and refund you in full.
Prices and payment
All prices are shown in the store currency and include applicable sales tax where required. Shipping and any import duties are shown at checkout. Payment is taken when you place the order and is processed by Wix and its payment providers.
Product descriptions
We do our best to describe colours, materials and dimensions accurately. Screens render colour differently and small manufacturing variations are normal. Pet toys and grooming equipment should always be used under supervision.
Intellectual property
All content on this site — text, photography, logos and layout — belongs to us or our licensors and may not be copied or reused without written permission.
Liability and governing law
Nothing in these terms limits your statutory rights as a consumer. Beyond those rights, our liability is limited to the value of the goods you purchased. These terms are governed by the laws of the jurisdiction in which the seller is established.
Still have a question?
Email support@thefurrio.com or send us a message — we reply within one business day.